Terms of Service

Terms of Service

Welcome to shirtetmp.com. These Terms of Service govern your access to and use of the website, products, and services provided by Kwok Wing Limited. By accessing, browsing, or purchasing from shirtetmp.com, you agree to be bound by these terms. If you do not agree, you must not use the website or services.

Eligibility

You must be at least the age of majority in your jurisdiction to use shirtetmp.com or make a purchase. By using the website, you represent that you meet this requirement.

Account Responsibilities

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify Kwok Wing Limited immediately of any unauthorized use.

Orders and Acceptance

All orders placed through shirtetmp.com are subject to acceptance by Kwok Wing Limited. Kwok Wing Limited reserves the right to refuse or cancel any order for any reason. Prices are displayed in the currency shown at checkout. Kwok Wing Limited may correct pricing errors and cancel affected orders. You will receive an order confirmation, but this does not constitute acceptance. Acceptance occurs when the order is shipped.

Payment Terms

You agree to pay all charges for your order, including applicable taxes and shipping fees. Payment must be made using an accepted method. You authorize Kwok Wing Limited to charge your selected payment method. If payment is not received, the order may be cancelled.

Shipping and Delivery

Kwok Wing Limited ships products to addresses provided by you. Title and risk of loss pass to you upon delivery to the carrier. Shipping times vary based on destination and carrier. Kwok Wing Limited is not responsible for delays caused by carriers or customs. You are responsible for any customs duties or import taxes.

Returns and Refund Policy

You may return clothing items within 14 days of receipt for any reason. This is a strict 14 days no-reason refund policy. To be eligible, items must be unused, unworn, and in original condition with all tags attached. You must contact [email protected] to initiate a return. Kwok Wing Limited will provide return instructions. Return shipping costs are your responsibility unless the item is damaged or defective.

Refund processing and arrival to your account takes at least 14 days from the date Kwok Wing Limited receives the returned item. This period applies to all refund methods. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Kwok Wing Limited is not responsible for delays caused by payment providers or financial institutions.

Damaged or Defective Goods

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must provide clear photographs and a description of the damage or defect to [email protected]. Claims submitted after 7 days of receipt will not be accepted. Kwok Wing Limited will review the claim and may offer a replacement, repair, or refund at its sole discretion.

Governing Law

The governing law is Hong Kong law. These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Limitation of Liability

To the maximum extent permitted by Hong Kong law, Kwok Wing Limited is not liable for any indirect, incidental, special, consequential, or punitive damages. Kwok Wing Limited's total liability for any claim arising from these terms or your use of shirtetmp.com is limited to the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Kwok Wing Limited, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your misuse of shirtetmp.com.

Intellectual Property

All content on shirtetmp.com, including text, images, logos, and software, is the property of Kwok Wing Limited or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.

Prohibited Conduct

You agree not to use shirtetmp.com for any unlawful purpose. You must not attempt to gain unauthorized access to any part of the website. You must not use automated systems to scrape, copy, or monitor content. You must not interfere with the proper functioning of shirtetmp.com.

Termination

Kwok Wing Limited may terminate or suspend your access to shirtetmp.com at any time without notice for any violation of these terms. Upon termination, your right to use the website ceases immediately.

Changes to Terms

Kwok Wing Limited may revise these Terms of Service at any time. The revised terms will be posted on shirtetmp.com. Your continued use of the website after posting constitutes acceptance of the changes.

Contact Information

For questions about these Terms of Service, contact Kwok Wing Limited at [email protected]. You may also write to Room 502, 5/F, Yuen Long Plaza, 249 Castle Peak Road, Yuen Long or call +852 6277 3358.